This Cookie Policy provides detailed information regarding how BOXYZ PTE. LTD. (“we”, “us”, or “our”) uses cookies and similar tracking identifiers on www.swiftorbitplay.com (the “Website”). We are committed to maintaining transparent operational practices in full compliance with the regulatory frameworks of Singapore and Europe.
1. Consent and Your Freedom of Choice
We respect your privacy and operate a strict opt-in framework for all non-essential tracking identifiers. When you first visit our Website, you will be presented with a cookie notification banner. We will only deploy non-essential cookies to your device if you explicitly provide your consent by clicking the “Accept” button on our cookie banner. You retain complete freedom to choose your preferences and can alter your consent status at any time.
2. Categories of Cookies We Use
To align with our front-end banner and ensure complete regulatory transparency, the cookies operating on our Website are classified into the following definitive categories:
- Strictly Necessary Cookies: These are fundamental to the core operation of the Website. They enable essential functions such as maintaining items in your shopping basket and allowing you to progress through the checkout stages. Because these are strictly required to fulfil your request, they do not require prior consent and cannot be switched off in our systems.
- Performance/Analytical Cookies: These cookies collect aggregated information regarding how visitors interact with our website. This data helps us understand general traffic patterns, identify technical errors, and improve operational functionality. They are deployed only after you click “Accept”.
- Marketing/Targeting Cookies: These cookies are utilised to understand consumer browsing habits and preferences, allowing for the delivery of relevant promotional materials and tracking across internet channels. They are deployed only after you click “Accept”.
3. Third-Party Cookies and Transaction Processing
While we manage our internal inventory directly, certain operational functions require external identifiers. Specifically, for the processing of your standalone transactions, third-party cookies are handled directly by Stripe. These specific identifiers are strictly utilised by Stripe to facilitate and validate the payment process, verify the transaction details, and maintain the integrity of the checkout procedure.
4. Cookie Retention Periods
In accordance with European and Singaporean data retention guidelines, we ensure that cookies remain on your device only for the duration strictly required to fulfil their designated purpose.
- Session Cookies: These are temporary identifiers that expire and are automatically deleted within a few hours, typically shortly after you close your browser window.
- Persistent Cookies: These identifiers, such as those used to remember your consent preference on our banner, remain on your device for a pre-defined period. In compliance with regional directives, our persistent cookies are retained for a maximum duration of 12 months. Once this period expires, the cookies are automatically deleted, and you will be prompted to provide your consent again upon your next visit.
5. Managing Your Preferences
You have full control over your cookie settings. In addition to our Website’s consent banner, most web browsers allow you to manage, restrict, or delete cookies through their internal settings. Please note that restricting strictly necessary cookies may impact your ability to complete a purchase on our Website.
6. Corporate Contact Details
For any enquiries regarding this Cookie Policy or how we manage data on our Website, please contact our administrative team:
- Operating Entity: BOXYZ PTE. LTD.
- Company Registration Number: 202216614R
- Registered Address: 18 Robinson Road, #20-02, Singapore 048547
- Customer Support Email: rolling@swiftorbitplay.com
- Contact Line: +65 31298200 (We aim to respond to all enquiries within 48 hours)