At swiftorbitplay, operated by BOXYZ PTE. LTD., we supply entirely virtual item packs for single-player obstacle course games. Because our inventory consists exclusively of intangible digital assets, our distribution model is conducted entirely through digital transmission, removing the need for physical shipping, postal carriers, or logistics handling.
1. Delivery Mechanism and Timeline
- Immediate Initiation: The delivery sequence begins automatically upon the full confirmation and verification of your transaction at checkout.
- Email Dispatch: The purchased digital item pack is dispatched directly to the specific email address provided by the customer during the ordering process.
- Estimated Arrival: We aim to complete the digital transmission to your email inbox within a few moments of transaction finalisation. In rare administrative or operational circumstances, please allow up to 24 hours for the fulfilment email to arrive.
2. Delivery Verification and Risk Framework
In alignment with consumer protection standards within the European region and Singapore:
- Completion of Delivery: The transaction is considered legally complete and fulfilled the exact moment the digital file or access link enters your provided email inbox. The risk of loss or non-receipt transfers to the consumer only upon actual receipt of this digital communication in their inbox.
- Customer Diligence: It is the customer’s responsibility to provide a valid, active, and accurate email address at checkout. If the delivery confirmation does not appear in your primary inbox within a reasonable timeframe, please review your spam, junk, or promotional email folders.
3. Shipping Fees and Tariffs
Because our store deals solely in digital game asset packs, there are no shipping fees, handling charges, delivery tariffs, or customs duties applied to any order completed on www.swiftorbitplay.com. The total cost displayed at checkout represents the final amount for the digital product itself, without any hidden or recurring dynamic costs.
4. Direct Operational Control
We maintain full administrative and operational control over our virtual stock. We do not utilise third-party intermediaries to fulfil our digital orders. Every transmission is managed internally from our own systems directly to your personal email address, ensuring maximum transparency and accountability for every standalone transaction.
5. Delivery Support Enquiries
If you do not receive your digital item pack within 24 hours of completing your checkout, or if you require assistance with a corrupted digital file, please contact our support team. We will review our transmission registers and assist you promptly.
- Brand Name: swiftorbitplay
- Operating Corporate Entity: BOXYZ PTE. LTD.
- Company Registration Number: 202216614R
- Registered Address: 18 Robinson Road, #20-02, Singapore 048547
- Customer Assistance Email: rolling@swiftorbitplay.com
- Inbound Line: +65 31298200