1. What exactly am I purchasing on swiftorbitplay?
You are purchasing intangible, virtual item packs created exclusively for utilize within standalone, single-player obstacle course rolling ball games. These are strictly digital assets and files; we do not sell physical merchandise, hardware, or real-world gaming equipment.
2. How will I receive my purchased virtual items?
Our distribution process follows a straightforward digital sequence. As soon as your transaction is fully processed and confirmed at checkout, our system dispatches the virtual item pack directly to the email address you provided during the ordering stage. The successful transmission of this email marks the completion and conclusion of our transaction.
3. Are there any subscription fees or automatic recurring charges?
No. Every purchase made on our Website is strictly a standalone, one-time payment. We do not operate, nor do we enrol customers into, any recurring membership plans, automated billing cycles, or continuous payment schemes. You will only ever be charged the precise amount visible for the item pack selected at checkout, and no further fees will be applied to your account.
4. Is there an age requirement to purchase items from your store?
Yes. To buy any digital item pack from swiftorbitplay, you must be at least 18 years of age and possess full legal capacity to complete online transactions. By making a purchase, you legally represent and confirm that you meet this minimum age threshold.
5. What is your refund policy for digital item packs?
In accordance with European consumer protection guidelines regarding digital content that is not supplied on a tangible medium, once the digital delivery of the item pack has commenced via email, you explicitly waive your statutory 14-day right of withdrawal and your right to a refund without reason. All completed digital deliveries are final. However, if a digital file is verified as technically corrupted or defective upon arrival, please notify us within 14 days, and our team will issue a functional replacement file via email.
6. Do I own the rights to the virtual assets after purchase?
Your purchase grants you a non-exclusive, non-transferable, and limited licence for personal utilization within the specified single-player game environment. This transaction does not transfer any legal ownership, copyrights, or intellectual property rights to you. All underlying software code, artwork, audio assets, and visual materials remain the exclusive property of BOXYZ PTE. LTD. Copying, extracting, or utilizing these assets for external commercial distribution is strictly prohibited.
7. Are there any shipping costs, customs duties, or handling fees?
None at all. Because our inventory consists solely of virtual products delivered directly via electronic mail, there are no logistical operations, physical transport, or border controls involved. Consequently, there are no shipping fees, handling tariffs, or import duties added to your transaction. The price shown at checkout is the final cost for the product.
8. How can I get assistance if my delivery email does not arrive?
If you do not see our fulfilment email in your primary inbox within a few moments of completing your transaction, please review your junk, spam, or promotional email folders. If you still require administrative assistance, please contact our support team at rolling@swiftorbitplay.com with your order details, and we will review our transmission registers promptly.
Corporate Framework
- Brand Name: swiftorbitplay
- Operating Corporate Entity: BOXYZ PTE. LTD.
- Company Registration Number: 202216614R
- Registered Office Address: 18 Robinson Road, #20-02, Singapore 048547
- Customer Assistance Email: rolling@swiftorbitplay.com
- Inbound Contact Line: +65 31298200