This Privacy Policy outlines how BOXYZ PTE. LTD. (“we,” “us,” or “our”) collects, uses, and manages your personal information when you visit our website and purchase our in-game item bundles. We are committed to handling your data responsibly and in accordance with applicable data protection regulations.
1. Age Restriction and Eligibility
Our website and the item packs we offer are strictly intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from individuals under the age of 18. By accessing our website and placing an order, you confirm that you meet this minimum age requirement and have the legal capacity to enter into a transaction. If we become aware that we have collected information from a minor, we will take immediate steps to delete that information and cancel any associated orders.
2. Information We Collect
To process your orders and deliver your virtual items, we collect the following types of information:
- Order Details: When you make a purchase, we collect your name, billing address, and the email address designated for the delivery of your item packs.
- Payment Information: We collect necessary payment details to process your transaction. Please note that these details are processed through standard financial processing systems; we do not store your full payment card details on our internal servers.
- Communication Records: If you reach out to our customer support team, we retain a record of our correspondence to assist you effectively.
3. How We Use Your Information
We utilise the information we collect strictly for the following operational purposes:
- Order Fulfilment: To process your payment, confirm your order, and dispatch the digital item packs directly to your email address, thereby completing the transaction cycle.
- Customer Support: To respond to your inquiries regarding delivery status, item activation, or other order-related questions.
- Legal Compliance: To maintain necessary transaction records for taxation, accounting, and compliance with applicable legal obligations in Singapore and other relevant jurisdictions.
4. Data Management and Retention
We implement established administrative and technical measures to manage your personal data and limit access to authorised personnel only. We strive to handle your information responsibly at all times. However, we acknowledge that no method of electronic transmission or digital storage is entirely without vulnerabilities, and we cannot make absolute representations regarding the invulnerability of data.
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law.
5. Information Sharing
We respect your privacy and do not sell or rent your personal data to third parties. We only share your information with trusted service providers who assist us in operating our website and processing transactions. These providers are bound by confidentiality obligations and are permitted to use your information solely for the purposes of rendering their services to us.
6. Your Rights
Depending on your jurisdiction, you may possess specific rights regarding your personal information. These may include the right to request access to the data we hold about you, request corrections to inaccurate information, or request the deletion of your data. If you wish to exercise any of these rights, please reach out to us using the contact details provided below.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational practices or regulatory requirements. Any modifications will be published on this page. We encourage you to review this policy whenever you visit our website to stay informed about our data practices.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we manage your personal information, please contact us:
- Email: rolling@swiftorbitplay.com
- Telephone: +65 3129 8200
- Company Name: BOXYZ PTE. LTD. (Registration No. 202216614R)
- Registered Address: 18 Robinson Road, #20-02, Singapore 048547